Contact Us
Got a question about one of the sites on this page, spotted something out of date, or want to suggest a brand for us to look into? We read every message that comes in. This page explains what we can help with and how to reach us.
What we can help with
Non Gamstop Casinos covers casinos not on GamStop, from welcome offers and slot libraries to payment methods and licensing. If you've read our comparisons of non GamStop casinos in the UK and still have a question, or you've had a specific experience with a brand we list, we want to hear about it. We're also happy to hear from readers who want more detail on how we assess sites, or who've noticed information that needs updating.
What we can't do is intervene in a dispute between you and a casino operator, process withdrawals, or offer financial or legal advice. For anything relating to a live account issue, the operator's own support team is the right first stop, since they hold your account details and can act on them directly.
How to reach us
You can email us at [email protected]. We aim to respond within a couple of working days, though it can take longer during busier periods. Please include as much detail as you can — the brand name, what you were looking at, and any relevant dates — so we can look into it properly rather than going back and forth for basics.
Reporting an issue with a listed brand
If something about a casino's offer, payment options or game library has changed since we last checked it, tell us. Our listings are reviewed periodically, but operators do update their terms, and reader reports are one of the ways we catch that. We can't guarantee an immediate fix, but genuine corrections are taken seriously and checked against the operator's current terms before anything is amended.
If you're concerned about your gambling
If you're reaching out because you're worried about how much time or money you're spending on casino sites, please see our Responsible Gambling page first. It covers the tools and support options available, including how self-exclusion schemes work and what alternatives exist if you want to manage your play rather than stop entirely. This contact page is not a substitute for that support.
Before you write in
- Check our Non GamStop Casinos guide — many common questions about offers, payments and game types are already answered there.
- Read our About Us page for background on how we research and rank the sites we cover.
- Review our Terms and Conditions if your query relates to how we use or present information on the site.
Gambling on any site, GamStop-registered or not, should only ever be done with money you can afford to lose, and all offers listed on this site are intended for readers aged 18 and over.